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I led the redesign of İşCep’s Cards dashboard — transforming a cluttered system into a modular, user-driven experience across debit, credit, prepaid, and digital cards. As part of a full app redesign, this work aimed to unify scattered card management flows into a single, scalable experience used daily by millions.

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Key contributions — Leading and executing MVP designs, facilitating discovery workshops research, testing

Old Product

New Product

Outcome 

+222K
Open Banking accounts linked via İşCep within 2 years

 

~121K
Users gave payment initiation consent — driving ₺2.3B+ in volume

 

+26.5%
Growth in HHS usage year-over-year

 

~20%
Of customers linked more than one external bank — showing trust and deepening engagement

Approach

Insights shaped our principles. Those shaped our decisions on design details.

Access all cards through same dashboard

Reaching all currency through card detail or through dashboard instead showing different cards for different currencies

Less steps for paying credit card dept

Better information architecture

Learnings

© 2024 by Ozlem Ekinci
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